Option 1.
- Payment with VISA or MasterCard debit or credit card (or as applicable) issued by the buyer's bank.
- Payment is provided by the online payment operator Netopia Payments through the mobilPay application.
- More details about the authorized operator here .
Option 2.
- Payment by bank transfer (OP).
- This type of payment can be made after you have previously contacted a sales representative and have been informed by phone or email of the details of the order placed.
Important:
- For products in stock, payment will be made in full by card or payment order.
- The order will be delivered within the next 7 calendar days, provided that the payment is confirmed in advance in the case of OP payments.
- For products for which an order is placed, an advance payment of at least 50% of the total value is required.
- The remaining payment must be made 7 calendar days before the delivery of the products.
- Delivery time varies depending on the production level at the factory at the time the order is placed.
- Check the delivery times on each product page!
What are the transportation and assembly costs at the country level and at Divani & Sofa' stores?
The transportation and installation services provided by the seller are determined depending on the delivery area and the value of the order according to the following rules:
- Bucharest – Ilfov area:
- for orders with a value of less than 10,000 lei – the company provides transportation and assembly of the products for a fixed fee of 350 lei.
- for orders with a value equal to or greater than 10,000 lei: shipping and installation are free.
- the cities of Constanta , Brasov, Timisoara and Cluj Napoca :
- for orders with a value of less than 10,000 lei – transportation and assembly can be carried out for a fee, respectively a fixed fee of 350 lei for transportation and a fee of 3% of the order value for assembly.
- For orders with a value equal to or greater than 10,000 lei, transportation and assembly can be carried out for a fee, respectively 5% of the order value for transportation and 3% of the order value for assembly.
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the rest of the towns:
- for orders with a value of less than 10,000 lei – the company only provides the transportation of the products for a fixed fee of 350 lei.
- For orders with a value between 10,000 lei and 50,000 lei, the company only provides the transportation of the products for a fixed fee of 5% of the order value.
- For orders with a value greater than 50,000 lei, transportation and assembly can be carried out for a fee, respectively 5% of the order value for transportation and 3% of the order value for assembly.
The prices mentioned above include value added tax (VAT).
Important:
- Transportation is carried out by our own fleet.
- The assembly of the products is carried out by a dedicated team.
- The transportation and assembly of the products can be carried out either by the seller or by the buyer.
- When these services are offered together, the buyer can only opt separately for the transportation service and not for the assembly of the products.
- Delivery will be made within a maximum of 10 days from the date mentioned in the notification regarding the availability of the products, provided that the products to be delivered are paid in full, at the buyer's expense.
- During the warranty period, transportation from the customer to the place where the service is performed and transportation from the service to the customer is at the seller's expense.
- Any perforation/anchoring/drilling of walls/ceilings, etc. necessary to complete the assembly/disassembly of furniture items is and remains the sole responsibility of the buyer.
- The installation or dismantling of lighting fixtures, bathroom furniture and sanitary installations is the responsibility of the client.
- The assembly of office furniture will be calculated and charged separately, without the taxes/costs applied above.
- The buyer is responsible for properly packaging the products being picked up.
- Bucharest – Ilfov area: